PRIVACY POLICY
At VERTEX DEVELOPER we are aware that in order to use your data we must have your trust. That’s why we’ve included changes to address the new standards introduced by European data protection law, known as the General Data Protection Regulation (GDPR). This update is part of our ongoing commitment to be transparent about how we process and protect your data. Our personal data protection policy describes how we use information about our clients, subscribers, potential clients or contact persons.
Who is responsible for the processing of your data?
Identity: VERTEX DEVELOPER, S.L. – NIF: 74324226
Mailing address: UNIT 1406B, 14/F, THE BELGIAN BANK BUILDING, NOS. 721-725 NATHAN ROAD, KOWLOON, HONG KONG.
Email: info@vertexdeveloper.com
For what purpose do we process your personal data?
At VERTEX DEVELOPER we use your data for different purposes, which you will find detailed in this section.
Customer services and maintenance – to process your projects and carry out their maintenance
We process the information provided by our clients to be able to adequately manage the projects, process the services, and manage the relationship with our clients. Likewise, we use them for our administrative, billing, accounting, and fiscal management.
Customer Service, promotions and advertising – to answer questions and present offers and news
At VERTEX DEVELOPER we use your contact information and information about your preferences to determine those offers and news that may be most interesting to you and to contact you in relation to said offers.
What is the legitimacy for the processing of your data?
The legal basis for the treatment of your data as a client is based on the existence of a contractual relationship with you, which must be properly managed by VERTEX DEVELOPER. Treatments related to news and advertising are only carried out with your consent and authorization to them.
How long will we keep your data?
Your personal data will be kept for the time necessary to fulfill the purpose for which it was collected. If your data is used for several purposes that require us to keep it for different periods of time, we will apply the longest retention period. In any case, we limit access to your data to only those people who need to use it to perform their duties.
Our data retention periods are based on business needs, so in relation to personal data that is no longer necessary, either access to it will be limited to compliance with strictly legal obligations or it will be securely destroyed.
Purposes related to the execution of a contract: with regard to the use of your information for the management of any contractual obligation that we have with you, we will keep this data during the period of validity of the contract and during the following five years, in order to attend to possible queries or subsequent claims.
Marketing purposes: with respect to the use of your information for marketing purposes, we will retain that information for marketing purposes for two years from the date we last obtained your authorization to send you marketing communications, unless you ask us to. that we exclude you from them by revoking the consent given.
Purposes related to compliance with legal and regulatory obligations: certain information must be kept during the periods required by the specific regulations that result from application (fiscal, commercial, money laundering, etc.).
How have we obtained your data?
We collect your personal data on different occasions:
- Every time you contact us directly, for example, through the web vertexdeveloper.com or through email, to request information about our services.
- When you contract a project or service directly with us.
- When you participate in our direct marketing campaigns, for example, by filling out a response card or participating in a promotion through our website that requires you to complete an online form with your personal data.
- When with your authorization, third-party companies or collaborators communicate your personal data to us.
What information can we obtain about you?
Through the different services and contact channels described in this Privacy Policy, the following types of data about you can be collected:
- Contact and Identification Data: name, address, telephone numbers, email.
- Information about services: information about your projects, as well as other types of commercial information.
- Preferences: information that you provide us about your preferences and comments.
- Use of the web and communications: how you use our website with the information collected through cookies and other tracking technologies (more details are provided in our Cookie Policy available here).
Special categories of personal data are not processed.
How do we protect your data?
To ensure the protection and maintain the security, integrity and availability of your data, we use various technical and organizational security measures necessary in accordance with the risk assessment we have carried out. Your information is strictly confidential and will be processed in our premises and systems, limiting access to your data only to those people who need to know it in view of the tasks they perform.
However, data transmissions over the internet or from a website cannot guarantee absolute protection against intrusions, both we and our business partners make every effort to maintain protection measures with which to guarantee the protection of your data in accordance with the legal requirements applicable in this matter.
To which recipients will your data be communicated?
Your data will not be communicated to third parties, unless you have your express authorization or in the legally admissible cases to comply with legal obligations. We do not transfer your data to third countries. VERTEX DEVELOPER relies on various providers to be able to offer the aforementioned products and services, so there is the possibility that your personal data may be communicated for any of the purposes set forth in this Policy.
What are your rights when you provide us with your data?
If you have any questions regarding our use of your information, the first thing you should do is contact our Customer Service at info@vertexdeveloper.com. We remind you that you have the right to request:
- more details about our use of your information.
- a copy of the information you have provided to us.
- correct inaccuracies in the information we maintain.
- delete information for which we no longer have a legal basis to use.
- revoke your consent for the processing of your data, in cases where the processing of the data is conditional on consent, as well as for any direct marketing communication.
- oppose any processing of your data -including profiling- that takes legitimate interest as a legal basis, unless our reasons for carrying out that processing outweigh any possible prejudice to your data protection rights.
The exercise by you of these rights is subject to certain exceptions for reasons of general interest (for example, the prevention or detection of crimes) and for our own interests (for example, the maintenance of the confidentiality of legal advice). If you exercise any of these rights, we will verify that you are really authorized to do so, and we will respond to you within one month or within the maximum period provided for in Spanish regulations, if this is less.
If you are not satisfied with the way we use your information or with our response to the exercise of any of these rights, you can file a claim with the Spanish Data Protection Agency (www.agpd.es).
Legal bases for the processing of personal data
The use of your data in the conditions described above is permitted by the European and Spanish data protection regulations in accordance with the following legal bases:
- You have expressed your consent (you have been presented with a consent form for you to authorize the processing of your data for certain purposes; you can revoke the consent given at any time).
- The processing of your data is necessary for the management and maintenance of a contract signed with you.
- The processing of your data is necessary to comply with our legal obligations.
- We use your data to achieve a legitimate interest and our reasons for doing so outweigh the possible damage to your rights to the protection of your data.
Company contact details
If you have any questions about our use of your personal data, you can contact our company at any time:
VERTEX DEVELOPER, S.L.
info@vertexdeveloper.com
UNIT 1406B, 14/F, THE BELGIAN BANK BUILDING, NOS. 721-725 NATHAN ROAD, KOWLOON, HONG KONG.
